Frequently Asked Questions

Find answers to common questions about SDSURABHI INFRA

General Questions

Account & Registration

Team Building & Gameplay

Scoring & Points

Leaderboard & Rankings

Privacy & Security

Technical & Support

Legal & Compliance

Still Have Questions?

If you couldn't find the answer you're looking for, feel free to reach out to our support team.

Email: [email protected]

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

General Questions

Is SDSURABHI INFRA really 100% free?

Why is SDSURABHI INFRA free? What's the catch?

Do I need to be 18+ to play?

Which states in India are restricted from playing?

What happens if I move to a restricted state after registration?

Can I win real money or prizes on this platform?

Account & Registration

How do I create an account?

What information do I need to provide during registration?

Can I change my email address after registration?

I forgot my password. How do I reset it?

Can I delete my account?

Can I have multiple accounts?

Team Building & Gameplay

How do I create a fantasy cricket team?

What is the credit system and how does it work?

Can I create multiple teams for the same match?

How do I choose a captain and vice-captain?

When is the deadline for team submission?

Can I edit my team after submitting it?

What happens if a player I selected doesn't play in the match?

How many players can I select from each team?

Scoring & Points

How are points calculated?

What is the detailed batting points breakdown?

What is the detailed bowling points breakdown?

What is the detailed fielding points breakdown?

Do players get points just for being in the playing XI?

How does the captain multiplier work?

When are points updated?

Leaderboard & Rankings

How does the leaderboard work?

Can I see other users' teams on the leaderboard?

What do winners receive?

Is there an overall leaderboard across all matches?

Privacy & Security

Is my personal data safe?

Do you share my data with anyone?

How do you protect my password?

Can I see what data you have about me?

Technical & Support

What devices can I use to play?

Do you have a mobile app?

I'm experiencing technical issues. What should I do?

How can I contact customer support?

Do you offer phone support?

What are your support hours?

Legal & Compliance

Is fantasy cricket legal in India?

What type of fantasy sports platform is SDSURABHI INFRA?

Do I need to pay taxes on my winnings?

Where can I read your Terms and Conditions?

Where can I read your Privacy Policy?

Still Have Questions?