Responsible Gaming

Your well-being is our priority - Play smart, play safe, play responsibly

Our Commitment: At SDSURABHI INFRA, we are deeply committed to promoting responsible gaming practices and creating a safe, healthy environment for all users. While our platform is 100% free-to-play with no financial risks, we believe in fostering balanced, mindful engagement with fantasy cricket. This page provides comprehensive guidelines, resources, and support to help you enjoy the platform responsibly.

1. Our Free-to-Play Philosophy

SDSURABHI INFRA is fundamentally different from traditional fantasy sports platforms:

₹0 Entry Fees

No payment required to join, create teams, or participate in any contest. Completely free forever.

No Monetary Prizes

Winners receive recognition and leaderboard rankings only—no cash, gift cards, or items of value.

Zero Financial Risk

You can never lose money on our platform because there's no money involved at any stage.

This free-to-play model eliminates the financial pressures and risks associated with paid fantasy sports, allowing you to focus purely on learning, strategy development, and entertainment. Our platform is designed for education and skill-building, not gambling or financial gain.

2. Responsible Gaming Guidelines

Even though our platform involves no money, we encourage healthy gaming habits to ensure fantasy cricket remains a positive part of your life:

Manage Your Time

  • Set daily or weekly time limits for using the platform (e.g., 30-60 minutes per day)
  • Take regular breaks—step away from the screen every 30-45 minutes
  • Avoid using the platform late at night when it might interfere with sleep
  • Use phone alarms or timers to remind yourself to take breaks

Maintain Life Balance

  • Don't let fantasy cricket interfere with work, studies, or academic responsibilities
  • Prioritize family time, social relationships, and real-world activities
  • Ensure gaming doesn't replace physical exercise or outdoor activities
  • Keep fantasy cricket as one hobby among many, not your sole focus

Recognize Warning Signs

Be aware of these signs that your engagement may be becoming unhealthy:

  • Feeling anxious, irritable, or upset when you can't access the platform
  • Neglecting responsibilities or relationships due to fantasy cricket
  • Spending more time than intended on the platform repeatedly
  • Lying to others about how much time you spend on fantasy cricket
  • Using the platform to escape from problems or negative emotions

If you notice these signs: Take a break from the platform, talk to someone you trust, or seek professional support. Your well-being is more important than any game.

Keep Perspective

  • Remember this is a game of skill and entertainment, not a source of income or self-worth
  • Don't let leaderboard rankings define your value or mood
  • Learn from losses and celebrate wins, but don't become emotionally dependent on outcomes
  • Focus on the educational aspect—improving your cricket knowledge and analytical skills

3. Age Verification & Restrictions

We strictly enforce age requirements to ensure the platform is used responsibly:

3.1 Minimum Age Requirement

You must be at least 18 years old to register and use SDSURABHI INFRA. This requirement is in place because:

  • Fantasy sports require mature decision-making and analytical skills
  • We comply with Indian regulations regarding online gaming platforms
  • Users under 18 may be more vulnerable to developing unhealthy gaming habits

3.2 Age Verification Process

During registration, you must provide your date of birth. We verify that you meet the 18+ requirement before allowing account creation. We reserve the right to request additional proof of age at any time. Providing false age information may result in immediate account termination.

3.3 Protecting Minors

If we discover that a user is under 18, we will immediately terminate their account and delete all associated data. If you are a parent or guardian and believe your child has created an account, please contact us immediately at [email protected].

4. State-Based Compliance

To comply with state-specific regulations in India, users from the following states are prohibited from registering or participating:

Andhra Pradesh

Assam

Nagaland

Odisha

Sikkim

Telangana

We verify your state of residence during registration. If you relocate to a restricted state, you must immediately cease using the platform and notify us. Failure to comply may result in account termination and potential legal consequences.

5. Educational Focus

SDSURABHI INFRA is designed as an educational platform to help you:

Develop Cricket Knowledge

Learn about player statistics, match conditions, team strategies, and cricket analytics

Improve Analytical Skills

Practice data analysis, pattern recognition, and strategic decision-making

Understand Risk Assessment

Learn to evaluate player form, match-ups, and make informed predictions

Build Community

Connect with fellow cricket enthusiasts and learn from their strategies

We encourage you to approach the platform with a learning mindset rather than a competitive obsession. The skills you develop here—analytical thinking, data interpretation, strategic planning—are valuable in many areas of life beyond fantasy cricket.

6. Self-Exclusion & Account Management

We provide tools to help you manage your engagement with the platform:

6.1 Temporary Break

If you feel you need a break from the platform, simply stop logging in. Your account will remain active, and you can return whenever you're ready. There's no pressure to participate in every match or maintain daily activity.

6.2 Account Deletion

If you want to permanently delete your account and all associated data, email [email protected] with the subject "Account Deletion Request". We will process your request within 7 business days and send confirmation once complete. This action is permanent and cannot be undone.

6.3 Self-Exclusion Request

If you feel your usage is becoming problematic but you're not ready to permanently delete your account, you can request a temporary self-exclusion period (e.g., 1 month, 3 months, 6 months). Email [email protected] with your preferred exclusion duration, and we will temporarily disable your account. You will not be able to log in during this period.

7. Support & Resources

If you're struggling with gaming habits or need support:

Talk to Someone

Don't hesitate to reach out for help. Talking to someone can make a big difference:

  • Family members, friends, or trusted mentors
  • School counselors or workplace employee assistance programs
  • Mental health professionals or therapists
  • Gaming addiction support groups or online communities

Professional Help Resources (India)

If you believe you may have a gaming addiction or related mental health concerns:

  • NIMHANS (National Institute of Mental Health and Neurosciences): +91-80-26995000
  • Vandrevala Foundation Helpline: 1860-2662-345 or 1800-2333-330 (24/7 mental health support)
  • iCall Helpline: +91-22-25521111 (Monday-Saturday, 8 AM - 10 PM)
  • Your local mental health clinic or hospital

Contact Our Support Team

While we're not mental health professionals, our support team can help with:

  • Account deletion or self-exclusion requests
  • Questions about responsible gaming features
  • Directing you to appropriate professional resources

Email: [email protected]

8. Our Ongoing Commitment

SDSURABHI INFRA is committed to continuously improving our responsible gaming practices:

  • Regularly reviewing and updating our responsible gaming policies
  • Monitoring platform usage patterns to identify potential concerns
  • Providing educational content about healthy gaming habits
  • Responding promptly to user concerns about gaming behavior
  • Collaborating with mental health professionals to improve our support resources
  • Ensuring our free-to-play model never introduces financial pressures

9. Contact Us

For questions about responsible gaming or to request support:

SDSURABHI INFRA - Responsible Gaming Team

Ram Acchayyar 48/2, Ayodhya Puri 2 Bijnour, Sarojini Nagar, Lucknow - 226008, Uttar Pradesh, India

Email: [email protected]

Remember: Fantasy cricket should enhance your life, not control it. If you ever feel that your engagement with SDSURABHI INFRA is becoming unhealthy, please take a step back and seek support. Your well-being is infinitely more important than any game or leaderboard ranking. We're here to support you in maintaining a healthy, balanced relationship with fantasy cricket.