Privacy Policy

2.1 Information You Provide Directly

When you register for an account, we collect:

• Full Name: To identify you on the platform and leaderboards
• Email Address: For account verification, communication, and password recovery
• Date of Birth: To verify you meet the 18+ age requirement
• State of Residence: To ensure compliance with state-specific regulations
• Password: To secure your account (stored in encrypted form only)

2.2 Information Collected Automatically

When you use SDSURABHI INFRA, we automatically collect:

• Device Information: Device type, operating system, browser type and version
• Usage Data: Pages visited, features used, time spent on platform, click patterns
• IP Address: For security, fraud prevention, and approximate location
• Cookies and Similar Technologies: Session cookies, preference cookies (see Section 6 for details)
• Log Data: Access times, error logs, performance data

2.3 Fantasy Cricket Activity Data

We collect data related to your fantasy cricket activities:

• Teams you create (player selections, captain/vice-captain choices)
• Matches you participate in
• Points scored and leaderboard rankings
• Match history and performance statistics

3.1 Account Management

• Create, maintain, and secure your user account
• Authenticate your identity when you log in
• Verify your age and state eligibility
• Process account updates and deletion requests

3.2 Platform Operation

• Enable you to create fantasy cricket teams and participate in contests
• Calculate points and update leaderboards
• Display your teams and rankings to other users
• Provide match updates and notifications

3.3 Communication

• Send account-related emails (verification, password reset)
• Respond to your support inquiries and feedback
• Send important platform updates and policy changes
• Notify you of new features or educational content (with your consent)

3.4 Platform Improvement

• Analyze usage patterns to improve user experience
• Identify and fix technical issues and bugs
• Develop new features based on user behavior
• Conduct internal research and analytics

3.5 Security and Compliance

• Detect, prevent, and investigate fraud, abuse, or security incidents
• Enforce our Terms and Conditions and Fair Play Policy
• Comply with legal obligations and respond to lawful requests
• Protect the rights, property, and safety of our users and platform

4.1 Public Information

Your username, team selections, and leaderboard rankings are publicly visible to all users of the platform. This is essential to the competitive nature of fantasy sports. Your email address, date of birth, and other personal details are never made public.

4.2 Service Providers

We may share data with trusted third-party service providers who assist us in operating the platform, such as:

• Cloud hosting providers (for data storage and server infrastructure)
• Email service providers (for sending transactional emails)
• Analytics providers (for understanding platform usage)

These service providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to:

• Comply with legal processes or obligations
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or the public
• Prevent or investigate fraud, security issues, or illegal activities

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on the platform before your information is transferred and becomes subject to a different privacy policy.

5.1 Technical Security Measures

• Encryption: All passwords are hashed using industry-standard encryption algorithms (bcrypt). We never store plain-text passwords.
• HTTPS/SSL: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
• Secure Databases: Personal data is stored in secure databases with access controls and regular security audits.
• Firewalls: Our servers are protected by firewalls to prevent unauthorized access.

5.2 Organizational Security Measures

• Access to personal data is restricted to authorized personnel only
• Employees with access to data are bound by confidentiality obligations
• Regular security training for team members
• Incident response procedures for potential data breaches

6.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and improve functionality.

6.2 Types of Cookies We Use

• Essential Cookies: Required for platform functionality (login sessions, security). These cannot be disabled.
• Performance Cookies: Help us understand how you use the platform to improve performance.
• Functional Cookies: Remember your preferences and settings.

6.3 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality, such as the ability to stay logged in.

8.1 Right to Access

You have the right to request a copy of all personal data we hold about you. Email [email protected] with the subject "Data Access Request" to receive your data export within 30 days.

8.2 Right to Correction

You can update your name, email, and other account information directly from your Profile Settings page. For other corrections, contact our support team.

8.3 Right to Deletion

You can request deletion of your account and all associated personal data by emailing [email protected] with the subject "Account Deletion Request". We will process your request within 7 business days.

8.4 Right to Object

You can object to certain data processing activities, such as receiving promotional emails. Use the unsubscribe link in emails or contact our support team.

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format. Contact us to request a data export.